Privacy policy

CLAYRA Privacy Policy

Last updated: May 8, 2026

CLAYRA operates this website and store to provide a curated shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information
Name, email address, shipping address, billing address, and phone number.

Payment Information
All payments are processed securely through Shopify and its payment providers. We do not store your full payment details.

Order Information
Products viewed, items added to cart, purchases, returns, and order history.

Device Information
IP address, browser type, and device information.

Usage Data
How you interact with our website, including pages visited and time spent.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate order updates
  • Improve our website and services
  • Recommend products based on your activity
  • Prevent fraud and ensure security

3. Sharing Your Information

We only share your information when necessary to operate our business:

  • Shopify (our e-commerce platform)
  • Payment providers
  • Shipping carriers
  • Analytics and website tools

We do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze traffic and usage

You can manage cookies through your browser settings.

5. Your Rights

Depending on your location (such as the EU, UK, or California), you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to data processing
  • Request data portability

To exercise your rights, contact us at:

6. Shopify & Third-Party Services

Our store is powered by Shopify, which processes data to operate and improve the service.

Learn more:
https://www.shopify.com/legal/privacy

We may also use trusted third-party tools for analytics and marketing.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. Data Security

We take reasonable measures to protect your personal information.
However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.

10. International Users

Your information may be processed outside your country, including in regions with different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

 Email: clayra.home@gmail.com
 Location: Jingdezhen, Jiangxi, China

We typically respond within 24–48 hours.